ChimeMe — Terms of Service

ChimeMe · Terms of Service · v1

This is a translation of the Korean original. If there is any inconsistency, the Korean version prevails.

# ChimeMe Terms of Service (v1)

**Effective Date**: 2026-07-04
**Last Revised**: 2026-07-04
**Version**: v1.0

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## Article 1 (Purpose)

These Terms set forth the rights, obligations, and responsibilities of ChimeMe (the "Company") and users, and other necessary matters, in connection with the use of the ChimeMe service (the "Service") provided by the Company.

## Article 2 (Definitions)

The terms used in these Terms are defined as follows.

1. **"Service"**: The hourly 3-second video sharing and group chat service provided by the Company through its mobile application
2. **"User"**: A person who agrees to these Terms and uses the Service provided by the Company
3. **"Group"**: A private gathering unit created by a User to share videos and messages with other Users
4. **"Content"**: All 3-second videos, chat messages, profile information, and the like that Users create and share within the Service

## Article 3 (Posting and Amendment of the Terms)

1. The Company posts these Terms on the Service's initial screen and the sign-up screen so that Users can easily find them.
2. The Company may amend these Terms to the extent that doing so does not violate applicable laws. When amending the Terms, the Company will specify the effective date and the reason for the amendment and give notice from 7 days before the effective date.
3. For amendments that are unfavorable to Users, the Company will give notice from 30 days before the effective date.
4. Use of the Service after an amendment is deemed consent to the amended Terms.

## Article 4 (Formation of the Service Agreement)

1. A User applies for membership by agreeing to these Terms and the Privacy Policy and following the sign-up procedure set by the Company.
2. Only persons **aged 14 or older** may sign up. (Q-12-03)
3. The Company may refuse to accept, or subsequently terminate the service agreement for, any application falling under any of the following:
- Signing up using another person's identity
- Signing up by a minor under the age of 14
- Attempting to sign up again after having been forcibly withdrawn by the Company
- Any other application that violates these Terms

## Article 5 (Changes to and Management of Member Information)

1. Users may freely change personal information such as their nickname and profile photo.
2. The phone number registered at sign-up cannot be changed; changing the phone number requires a new sign-up procedure.
3. Users may not transfer or lend their accounts to others.

## Article 6 (Provision and Modification of the Service)

1. The Company provides the following services:
- Hourly 3-second video recording and sharing
- Creating and joining Groups, and inviting members
- Chat within Groups
- Push notifications and personalization settings
2. The Company may change the content, operational, or technical aspects of the Service to improve the Service, and will give prior notice of such changes.

## Article 7 (Suspension of the Service)

1. The Company may temporarily suspend the Service for unavoidable reasons such as regular maintenance, system updates, or natural disasters.
2. The Company is not liable for damage to Users caused by a suspension of the Service unless there is intent or gross negligence.

## Article 8 (User Obligations and Zero-Tolerance Content Policy)

The Company applies a **zero-tolerance policy** to content that is offensive to Users (objectionable content) and to conduct that harasses or abuses other Users (abusive behavior). Users must agree to these Terms before using the Service and must not engage in any of the following:

1. Misappropriating another person's information or registering false information
2. Infringing the intellectual property rights of the Company or others
3. Posting obscene, violent, discriminatory, or illegal content
4. Sharing content inappropriate for minors
5. Interfering with the stable operation of the Service (hacking, DDoS, spam, etc.)
6. Violating these Terms or applicable laws

## Article 9 (Copyright and Responsibility for Content)

1. Copyright in Content posted by a User to the Service belongs to that User.
2. Users grant the Company a non-exclusive license to use Content to the extent necessary to operate the Service.
3. Users are responsible for the Content they post, and the Company is not responsible for Content.
4. If a User's Content infringes the rights of a third party or violates these Terms, the Company may delete that Content without prior notice.

## Article 10 (Content Retention Period)

1. **Videos**: Retained for **7 days** after upload and automatically deleted thereafter. (D-12-10)
2. **Chat messages**: Retained for **90 days** and automatically deleted thereafter. (Q-12-08)
3. Even during the retention period, Users may delete videos they have posted themselves.

## Article 11 (Reporting and Moderation)

1. Users may report inappropriate content or users at any time through the in-Service **report (flag)** feature.
2. **When 3 or more reports accumulate on the same content**, it is automatically hidden from all members of the Group, and the Company takes action after review. (Q-12-04)
3. Users may **block** other Users. When a User is blocked, that User's videos and messages are **immediately** removed from the blocking User's feed and screens. The fact of the block is reported to the Company for review.
4. The Company reviews objectionable content received through reports or blocks **within 24 hours of receipt**, deletes content confirmed to be in violation, and suspends the Service use of, or **permanently ejects**, the User who posted it.
5. If false reports accumulate, the reporting feature may be restricted for 24 hours.
6. Depending on the results of the review, the Company may permanently delete content or restrict a User's use of the Service.

## Article 12 (Membership Withdrawal and Loss of Membership)

1. Users may apply to withdraw their membership within the Service at any time.
2. Upon withdrawal, the following data is processed:
- **Account information, videos, profile photo**: Permanently deleted
- **Chat messages**: Author information is anonymized (displayed as `(탈퇴한 사용자)` ["(Withdrawn user)"]); message content is retained
- **Owned Groups**: Processed according to the method chosen by the User (disbanding or delegating ownership)
3. The Company may revoke membership after prior notice in the following cases:
- Material violation of these Terms or applicable laws
- Causing harm to other Users, such as through accumulated reports
- Confirmation that the User is under the age of 14

## Article 13 (Reporting of Posts and Temporary Measures)

1. If a User believes that posted content infringes their rights, they may report it to the Company.
2. When a claim of rights infringement is received, the Company may take temporary measures in accordance with applicable laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection.

## Article 14 (Protection of Personal Information)

1. The Company separately establishes and operates a "Privacy Policy" to protect Users' personal information.
2. The Privacy Policy is incorporated as part of these Terms.

## Article 15 (Service Fees)

The ChimeMe Service is provided free of charge. However, mobile carrier data charges are borne by the User.

## Article 16 (Advertising)

The Company may display advertisements to operate the Service. By agreeing to these Terms, Users are deemed to have consented to the display of advertisements.

## Article 17 (Limitation of Liability)

1. The Company is not liable for suspension of the Service caused by force majeure, such as natural disasters, war, power outages, or service interruptions by telecommunications carriers.
2. The Company is not liable for disruptions in use of the Service attributable to the User.
3. The Company is not liable for the reliability or accuracy of Content posted by Users.

## Article 18 (Dispute Resolution)

1. If a dispute arises between the Company and a User in connection with these Terms, both parties will make good-faith efforts to resolve the dispute amicably.
2. If the dispute is not resolved amicably, a lawsuit may be filed with the competent court under the Civil Procedure Act.

## Article 19 (Governing Law and Jurisdiction)

Disputes related to these Terms are governed by the laws of the Republic of Korea, and the court having jurisdiction over the location of the Company's head office is the competent court.

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## Addendum

These Terms take effect from 2026-07-04.

## Operator Information

- Service name: ChimeMe
- Operator: 김도희 (Dohee Kim)
- Email: kheedogg@gmail.com
- Chief Privacy Officer: 김도희 (Dohee Kim) (kheedogg@gmail.com)